M. Tamra Chandler > Quotes

“Let’s look at it from the employee’s point of view. Let’s say “Employee You” goes to a professional photographer. Fifty or sixty pictures are taken. Some are great, some are lousy. You pick your favorite and bring it with you into your manager’s office. You present the picture and say, “This is me. I’m looking pretty good, don’t you think?” Your manager brings out another picture, one that was taken when you were eating a chili dog in the cafeteria. Your mouth is open and a big blob of chili sauce is running down your shirt. Your manager says, “I think this is a more accurate picture of you.”
― M. Tamra Chandler, How Performance Management Is Killing Performance—and What to Do About It: Rethink, Redesign, Reboot