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“It's about the experience.
Every touchpoint with a customer is part of the overall experience. The same can be said with employees.
Customer satisfaction is fleeting; loyalty is enduring.”
― Go. No Go.: Is Your business Idea Ready to Launch?
Every touchpoint with a customer is part of the overall experience. The same can be said with employees.
Customer satisfaction is fleeting; loyalty is enduring.”
― Go. No Go.: Is Your business Idea Ready to Launch?
“It's about the experience.
Every touchpoint with a customer or employee is part of the overall experience.”
― Go. No Go.: Is Your business Idea Ready to Launch?
Every touchpoint with a customer or employee is part of the overall experience.”
― Go. No Go.: Is Your business Idea Ready to Launch?
