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“the case method typically presents the problem to the student. It describes the situation facing a firm and then frames the decision that must be made. In real life, according to McNamara, the leader first must discover the problem.”
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
“distinguish between excusable and inexcusable mistakes,”
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
“the most effective problem-finders become adept at searching for and identifying patterns.”
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
“In real life, according to McNamara, the leader first must discover the problem. He or she must figure out what problem needs to be solved before beginning to make decisions. McNamara explained that identifying the true problem facing an organization often proved to be the most difficult challenge that leaders face. In many instances leaders do not spot a threat until far too late. At times, leaders set out to solve the wrong problem.”
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
“learn to behave like an anthropologist who observes groups of people in natural settings. You cannot simply ask people questions; you must watch how they behave.”
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
“Far too much research conducted at business schools today has little or no value to business leaders.”
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
“The best problem-finders demonstrate intellectual curiosity, embrace systemic thinking, and exhibit a healthy dose of paranoia.”
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
“It isn’t that they can’t see the solution. It’s that they can’t see the problem.” —G. K. Chesterton”
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
“refine your ability to “connect the dots” among seemingly disparate pieces of information. Threats do not come to us in neat little packages.”
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
“view any failure, no matter how small, as a window on the system as a whole.”
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
“people around you filter information, often with good intentions.”
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
― Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
