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“His stance did involve a painful trade-off between quality and quantity, but he held rigidly to the view that: ‘We shall be judged for a year or two by the number of houses we build. We shall be judged in ten years’ time by the type of houses we build.”
― The Five Giants: A Biography of the Welfare State
― The Five Giants: A Biography of the Welfare State
“We never shall have all we need,’ he had declared. ‘Expectation will always exceed capacity.’14 In addition, ‘the service must always be changing, growing and improving; it must always appear inadequate’.”
― The Five Giants: A Biography of the Welfare State
― The Five Giants: A Biography of the Welfare State
“He explained that six pilot hospitals were already being computerised. If that worked, the system would be rolled out to the rest of the NHS. ‘By when?’ Mrs Thatcher demanded. ‘By 1992,’ he replied on a February day in 1988. ‘But that’s longer than it took to win the Second World War,’ the Prime Minister exploded.”
― The Five Giants: A Biography of the Welfare State
― The Five Giants: A Biography of the Welfare State
