William Lockhart > Quotes

“What narcissists and sociopaths will do is construct a false apology, in order to pacify dissent and further evade detection.  This is usually delivered snidely, with a subtext of blaming the victim for their own actions, whatever they are. ”
― William Lockhart, Sociopath: Narcissism - Spot, Understand, and Defeat to Avoid Emotional Abuse and Abusive Relationships

“You must use this control to your full advantage. No matter what happens, at the end of the day, the shocking truth is that they don’t care about you.  Yes. No matter how paranoid you may be rethinking of a certain encounter, none of it will matter when you step outside of the office. And so always remember to know your purpose in any time or in any situation, keep your focus, maintain a professional relationship and succeed in achieving what you need without compromising your own values.”
― William Lockhart, Difficult People: Foolpoof Methods - Dealing with Difficult People, Mean People, and Workplace Bullying