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“you don't have to think about feudalism when you sit down with a client.”
― Teaching What You Don’t Know
― Teaching What You Don’t Know
“Communications are much clearer if you recognize that there are three kinds of feedback: appreciation, coaching, and evaluation.”
― Let's Talk: Make Effective Feedback Your Superpower
― Let's Talk: Make Effective Feedback Your Superpower
“would have felt much better if . . . Percentage of respondents My hard work had been acknowledged. 53% The feedback had been accurate. 51% I had a chance to discuss the feedback more fully with the feedback giver. 40% The feedback giver had listened to me. 29% The feedback giver and I had worked together to generate next steps. 25% I had known the feedback was coming. 24% The feedback had been more specific. 24% The feedback giver had asked me what I thought of the feedback. 22% I had understood what I was expected to do differently in the future. 20% I trusted the person giving me feedback. 19% The feedback had come from a different person. 13%”
― Let's Talk: Make Effective Feedback Your Superpower
― Let's Talk: Make Effective Feedback Your Superpower
“we’re quick to question a woman’s decision but inclined to accept a man’s.”
― How Women Decide: What’s True, What’s Not, and What Strategies Spark the Best Choices
― How Women Decide: What’s True, What’s Not, and What Strategies Spark the Best Choices
“Critics interpret an openness to input an indecisiveness; they assume that when a woman doesn't decide on her own, it's because she can't.”
― How Women Decide: What’s True, What’s Not, and What Strategies Spark the Best Choices
― How Women Decide: What’s True, What’s Not, and What Strategies Spark the Best Choices





