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“To achieve Operational Excellence, management has to coach, guide, teach, and instill the concept of getting rid of the use of management in supporting the flow of product to the customer”
― Design for Operational Excellence: A Breakthrough Strategy for Business Growth
― Design for Operational Excellence: A Breakthrough Strategy for Business Growth
“The right use of kaizen in Operational Excellence is using kaizen to eliminate the need for management in the flow of product to the customer.”
― Design for Operational Excellence: A Breakthrough Strategy for Business Growth
― Design for Operational Excellence: A Breakthrough Strategy for Business Growth
