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“Minorities received the highest level of positive attention and the greatest influence on the private opinions of members of the majority and on the final group decision when they communicated face-to-face. —Malcolm Gladwell, The Tipping Point”
― Building Powerful Community Organizations: A Personal Guide to Creating Groups that Can Solve Problems and Change the World
― Building Powerful Community Organizations: A Personal Guide to Creating Groups that Can Solve Problems and Change the World
“People change what they do less because they are given analysis that shifts their thinking than because they are shown a truth that influences their feelings. —John P. Kotter, The Heart of Change”
― Building Powerful Community Organizations: A Personal Guide to Creating Groups that Can Solve Problems and Change the World
― Building Powerful Community Organizations: A Personal Guide to Creating Groups that Can Solve Problems and Change the World
