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“Sometimes, our fates are no longer ours to decide, and we can only grip our fists until our knuckles turn white and hang on for the rest of the ride.”
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“Multichannel reuse: can you carry the information provided by customers on one channel across to our other channels (especially from online into brick-and-mortar)?”
― The Multichannel Retail Handbook
― The Multichannel Retail Handbook
“I turn to people for joy and its uniquely human antecedents, like inspiration and desire. I will never tire of hearing talented makers talking about their work. It’s like a medicine that might be prescribed to you when you’re feeling hopeless.”
― The Eye Test: A Case for Human Creativity in the Age of Analytics
― The Eye Test: A Case for Human Creativity in the Age of Analytics
