Frank Lawlis > Quotes

“Empathy, the ability to relate emotionally and compassionately to others, is a critical part of communication. Showing empathy is the first step in communication—and it may be the most important form of communicating with your teenager. Yet simply saying “I understand” is not enough. Here are the three basic levels of empathetic responses:”
― Frank Lawlis, Not My Child: A Progressive and Proactive Approach for Healing Addicted Teenagers and Their Families