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“someone chooses not to buy from you today. What are the odds that person will buy from you in the future? We can tell you right now, they’re not very good if you never speak to the person again. However, if you collect their data and reach out to them on occasion, well, that’s a whole different story.”
― Conquer the Chaos: How to Grow a Successful Small Business Without Going Crazy
― Conquer the Chaos: How to Grow a Successful Small Business Without Going Crazy
