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“Leadership defined: An equal and dual commitment to both results and relationships without compromising one for the other.”
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“Effective leaders make it easy for people around them to tell the truth, to be candid and open.”
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“Your listening, not your speaking, is your most direct access to leadership effectiveness.”
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“There are certain people in your life and work where the relationship is more important than who is right or wrong.”
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“Be willing to tolerate discomfort—being uncomfortable is often the price for making a real difference.”
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