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“An exclusion habit is the belief that whoever starts the game also sets the rules of the game. We think we don’t have power to change a game, so we abdicate our accountability. We keep repeating the same behaviors, over and over.”
― Mismatch: How Inclusion Shapes Design
― Mismatch: How Inclusion Shapes Design
“Stronger constraints can push designers and engineers to innovate.”
― Mismatch: How Inclusion Shapes Design
― Mismatch: How Inclusion Shapes Design
“thinking about the future ways that someone might use a solution. And it’s successful only when the recipient of a design confirms it has achieved its purpose.”
― Mismatch: How Inclusion Shapes Design
― Mismatch: How Inclusion Shapes Design
