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“In our experience, brands are aware of at least 90% of issues that the company could face. These issues could come from operational challenges, customer service complaints, product disputes, and so on.”
Chuck Hemann, Digital Marketing Analytics: Making Sense of Consumer Data in a Digital World
“capabilities to find trends and to understand and segment audiences based on user attributes, media consumption habits, and more. Many large corporations with complex segmentation needs,”
Chuck Hemann, Digital Marketing Analytics: Making Sense of Consumer Data in a Digital World
“Reach—Facebook breaks down reach into organic, paid, and viral. Organic reach is the number of people who have seen a post in the news feed, in the ticker, or on the page itself. Paid reach is the number of unique people who have seen an advertisement or a sponsored story. Viral reach is the number of unique people who have seen a story about a page published by a friend.”
Chuck Hemann, Digital Marketing Analytics: Making Sense of Consumer Data in a Digital World

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Digital Marketing Analytics: Making Sense of Consumer Data in a Digital World Digital Marketing Analytics
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