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“Usability is the baseline. Your values, aspirations, and dreams are what fills the space above.”
― Making Things Special: Tech Design Leadership from the Trenches
― Making Things Special: Tech Design Leadership from the Trenches
“If the differences between team members aren’t bridged and fashioned into a shared set of values, your organization has very little chance of connecting with your audience in a coherent and long-lasting way.”
― Making Things Special: Tech Design Leadership from the Trenches
― Making Things Special: Tech Design Leadership from the Trenches
“Binny Jordan searched frantically around her room, which had the attendant swirl of strewn-about junk you would expect to find in space occupied by a ten-year-old girl. Binny’s search was impeded by all the clothes on the floor and discarded cups snuck upstairs for beverages to be consumed outside the kitchen (in flagrant violation of Binny’s parents’ rules).”
― Echoes of the Past
― Echoes of the Past
“Why Does Silicon Valley Want Designers That Can Code? Because the Valley Doesn’t Understand What Designers Do.”
― Making Things Special: Tech Design Leadership from the Trenches
― Making Things Special: Tech Design Leadership from the Trenches
“The goal of the modern, enlightened, forward-thinking technology company should be to create a user experience that is indispensable, delightful, memorable, useful, and special.”
― Making Things Special: Tech Design Leadership from the Trenches
― Making Things Special: Tech Design Leadership from the Trenches





