Kyle Havill > Quotes

“When habits are adopted, however, the new behavior is led by the subconscious mind.”
― Kyle Havill, How to Build Work Team Habits: Improve Your Customer Experience, Increase Efficiency, and Enjoy Better Business Results

“When changes are not converted to new habits, it takes conscious effort to continue performing the changed behavior. Willpower, which drives proper behavior that has not yet become a habit, is like a”
― Kyle Havill, How to Build Work Team Habits: Improve Your Customer Experience, Increase Efficiency, and Enjoy Better Business Results

“When changes are not converted to new habits, it takes conscious effort to continue performing the changed behavior. Willpower, which drives proper behavior that has not yet become a habit, is like a muscle. Extended use will make it tired and eventually it will fail.”
― Kyle Havill, How to Build Work Team Habits: Improve Your Customer Experience, Increase Efficiency, and Enjoy Better Business Results

“When businesses make change without a solid plan to create lasting habits, they will struggle with the change like a child who has not yet made shoe tying a habit, or a person who still hunts and pecks his way across a keyboard. It takes a lot of effort and a lot of work. The result? Inconsistency.”
― Kyle Havill, How to Build Work Team Habits: Improve Your Customer Experience, Increase Efficiency, and Enjoy Better Business Results