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“While Type A characteristics involving control and authority are usually viewed as the backbone of traditional management, Type B qualities involving lower stress and stronger personal connections often make the difference between employee commitment and indifference, motivation and demotivation, success and failure.”
― The Type B Manager: Leading Successfully in a Type A World
― The Type B Manager: Leading Successfully in a Type A World
“Good teams become great ones when the members trust each other enough to surrender the “me” for the “we.”
― The Type B Manager: Leading Successfully in a Type A World
― The Type B Manager: Leading Successfully in a Type A World
“Lost tempers are often followed by lost loyalty.”
― The Type B Manager: Leading Successfully in a Type A World
― The Type B Manager: Leading Successfully in a Type A World

