Stanley Marcus

Stanley Marcus’s Followers (2)

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Stanley Marcus



Average rating: 3.91 · 395 ratings · 31 reviews · 33 distinct worksSimilar authors
Minding the Store

3.95 avg rating — 152 ratings — published 1974 — 32 editions
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Power and the Presidency

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3.74 avg rating — 61 ratings — published 1999 — 7 editions
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Quest for the Best

3.84 avg rating — 32 ratings — published 1979 — 12 editions
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The Viewpoints of Stanley M...

4.10 avg rating — 10 ratings — published 1995 — 3 editions
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His and Hers: The Fantasy W...

3.38 avg rating — 8 ratings — published 1982 — 5 editions
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Stanley Marcus from A to Z:...

2.33 avg rating — 3 ratings — published 2000
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Cn Neiman Marcus Slipcase f...

0.00 avg rating — 0 ratings — published 1993
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The Book of bests: Explorin...

0.00 avg rating — 0 ratings — published 1984 — 3 editions
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Book Club of Texas

0.00 avg rating — 0 ratings2 editions
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The Present Danger: Four Es...

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0.00 avg rating — 0 ratings3 editions
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Quotes by Stanley Marcus  (?)
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“We want to sell satisfaction, not just merchandise. We propose to sell the satisfaction which the uninitiated customer thinks she should receive, even though we, as professionals in our field, know she’s expecting too much. This may prove expensive to us, and a few may take advantage of this policy unfairly, but we are convinced that adherence to this idea will cement our customers’ loyalty to Neiman-Marcus.”
Stanley Marcus, Minding the Store



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