Stanley Marcus
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Minding the Store
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published
1974
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32 editions
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Power and the Presidency
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published
1999
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7 editions
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Quest for the Best
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published
1979
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12 editions
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The Viewpoints of Stanley Marcus: A Ten-Year Perspective
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published
1995
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3 editions
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His and Hers: The Fantasy World of the Neiman-Marcus Catalogue
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published
1982
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5 editions
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Stanley Marcus from A to Z: Viewpoints Volume II
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published
2000
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Cn Neiman Marcus Slipcase for Quest for the Best and Minding the Store
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published
1993
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The Book of bests: Exploring the world of quality : a guide to the best things life has to offer
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published
1984
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3 editions
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Book Club of Texas
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The Present Danger: Four Essays On American Freedom
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“We want to sell satisfaction, not just merchandise. We propose to sell the satisfaction which the uninitiated customer thinks she should receive, even though we, as professionals in our field, know she’s expecting too much. This may prove expensive to us, and a few may take advantage of this policy unfairly, but we are convinced that adherence to this idea will cement our customers’ loyalty to Neiman-Marcus.”
― Minding the Store
― Minding the Store
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