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Tony Johnson
Goodreads Author
Member Since
February 2015
The Six Canons of Great Customer Service
No philosophy of customer service would be complete without discussing the basics of what makes up great service. It is up to us as Leaders to be sure that our teams understand this at its most basic level, how to deliver on these principles, and have a grasp of why they are so important.
In this seven part series on the Canons of Great Service, I will be expanding on the tenants of great service o Read more of this blog post »
In this seven part series on the Canons of Great Service, I will be expanding on the tenants of great service o Read more of this blog post »
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Recipe for Service: How to Inspire and Deliver Great Customer Service
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published
2015
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4 editions
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The Island of the Dead
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Too Short Stories of Angels
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