Betsy Beyer
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More books by Betsy Beyer…
“When a team must allocate a disproportionate amount of time to resolving tickets at the cost of spending time improving the service, scalability and reliability suffer.”
― Site Reliability Engineering: How Google Runs Production Systems
― Site Reliability Engineering: How Google Runs Production Systems
“team size should not scale directly with service growth.”
― Site Reliability Engineering: How Google Runs Production Systems
― Site Reliability Engineering: How Google Runs Production Systems
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