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Pat MacMillan’s Followers (1)
Pat MacMillan
* Note: these are all the books on Goodreads for this author. To add more, click here.
“No team can communicate successfully without highly developed listening skills among team members. Most experts would agree that listening is the most overlooked and underused component of communication. Although listening comprises about 45 percent of the communication process, we have little or no formal training in this important skill.”
― The Performance Factor: Unlocking the Secrets of Teamwork
― The Performance Factor: Unlocking the Secrets of Teamwork
“Groupthink stifles the possibility of suspending one's assumptions. In fact, its whole purpose is to elevate and protect those assumptions from any assault by logic. Creative and synergistic communication is doomed within groups infected with the symptoms of groupthink. Any new or unusual notions quickly fall victim to the group's terminal sense of certainty.”
― The Performance Factor: Unlocking the Secrets of Teamwork
― The Performance Factor: Unlocking the Secrets of Teamwork
“Trust is extremely fragile, and although building it can take extensive amounts of time over the course of many personal interactions, it can be destroyed (withdrawn) within seconds.”
― The Performance Factor: Unlocking the Secrets of Teamwork
― The Performance Factor: Unlocking the Secrets of Teamwork
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