Michael S. Erwin

“She uses a teaching framework that her dad taught her growing up. For any task, someone either: Can't do it: “If you can't, that's a circumstance that needs to be addressed by our coaching staff. As coaches, we're obligated to fix it. We have to adjust for you,” Erica says. Won't do it: “If you won't, then you've got to fix it or you've got to go. It's hard to say it like that, but it's the truth. As a staff, we cannot commit energy to individuals who aren't committed themselves.” Is already doing it: “If you're already doing it, then we want to celebrate your contribution and ensure that it continues.” Doesn't know how to do it: “If you don't know how, it's our job to teach you by setting clear expectations and standards.”2”
― Michael S. Erwin, Leadership is a Relationship: How to Put People First in the Digital World

“That culture gets passed down primarily through relationships. A recently hired superintendent in a nearby town asked Clarence what he should focus on to be successful in the job. The first things that came to Clarence's mind? Meet with the mayor once a month, meet with the police chief, meet with a committee of parents, meet with the district's principals. “It didn't have to do with the business of education. It had to do with relationships—it was all about relationships.”
― Michael S. Erwin, Leadership is a Relationship: How to Put People First in the Digital World