Richard Hunter

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Richard Hunter



Richard Hunter is vice president and Gartner Fellow at Gartner, Inc., where his recent work has focused on matters of interest to CIOs. Hunter is the author of "World Without Secrets: Business, Crime and Privacy in the Age of Ubiquitous Computing" (Wiley&Sons, NYC, 2002), “IT Risk: Turning Business Threats Into Competitive Advantage” (Harvard Business Press, Boston, 2006), and “The Real Business of IT: How CIOs Create and Communicate Value” (Harvard Business Press, Boston, 2009), the latter two works with co-author George Westerman. He is in much demand as a speaker and advisor to CIOs.
Mr. Hunter was elected a Gartner Fellow in 2003. He holds a bachelor's degree in music from Harvard University. He is a world-class harmonica player who co
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Average rating: 3.82 · 881 ratings · 60 reviews · 69 distinct worksSimilar authors
Το Συμπόσιον του Πλάτωνα

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really liked it 4.00 avg rating — 12 ratings
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World Without Secrets: Busi...

3.27 avg rating — 11 ratings — published 2002 — 10 editions
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Cross-Cut Workshop

really liked it 4.00 avg rating — 5 ratings — published 2001 — 2 editions
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Monkey jump workshop

really liked it 4.00 avg rating — 4 ratings — published 2002
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Objects in the Rearview Mir...

2.50 avg rating — 6 ratings — published 2010
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How to Study Poetry

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liked it 3.00 avg rating — 5 ratings — published 2011 — 7 editions
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Key Concepts in Life and Death

4.33 avg rating — 3 ratings — published 2007 — 2 editions
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Counting Liberties and Winn...

it was amazing 5.00 avg rating — 2 ratings
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Fear of Dying

2.67 avg rating — 3 ratings — published 2010
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More Dollies

2.33 avg rating — 3 ratings — published 2008 — 8 editions
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“Language is powerful. What we say can shape how we think—and it certainly shapes how others think about us. In this regard, calling the business a “customer” simply conveys the idea that IT is not part of the business.”
Richard Hunter, Real Business of IT: How CIOs Create and Communicate Value

“Lots of IT organizations have metrics that say, 'We're 99.99 percent on uptime, we're fast.' The plumbing is wonderful, but nobody cares.”
Richard Hunter, Real Business of IT: How CIOs Create and Communicate Value

“The only people in any enterprise who ever describe anyone except the people who buy the enterprise’s products and services as “customers” are IT personnel. The only people in the enterprise who ever talk about “aligning with the business” are IT personnel. (Maybe the head of sales has talked about aligning her function with a new strategy or a new value proposition, or the head of manufacturing has talked about aligning with new key performance indicators—but aligning with the business?) That view can’t be good for IT. It is a legacy of the”
Richard Hunter, Real Business of IT: How CIOs Create and Communicate Value



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