Ryan J. Dowd
Website
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The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone
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published
2018
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A Homeless Christmas Story
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“If I was making a list of things library staff could do to help homeless patrons, it would have 1,008 things on it and the first one through 1,000 would be to "treat homeless patrons with respect, dignity, and humanity." I'm not being trite. It really is the most important thing you can do for homeless patrons, by a wide margin.”
― The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone
― The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone
“We are not defined by our wounds.”
― The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone
― The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone
“Libraries are at the center of community in a way that no other modern institution is. Libraries are indifferent to race, creed, color, religion, political affiliation, or socioeconomic status. A library card is one of the few attributes that fully defines who is a member of the community. Every single inhabitant in your community can use the library.”
― The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone
― The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone
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