Jeff Lawson

“an open environment provides (a) guardrails and (b) support. Instead of “sink or swim,” we give people swim lessons—and even let them wear floaties if they need them.”
― Jeff Lawson, Ask Your Developer: How to Harness the Power of Software Developers and Win in the 21st Century

“in school, the teacher knows the answers but shows students how to do the work to arrive at the answer on their own. In business, especially when you’re working on the cutting edge of technology, you’re not looking for an answer that someone else already knows. The business and its employees must find answers to questions that have not been asked before. But an open, learning environment provides the way to find those elusive answers.”
― Jeff Lawson, Ask Your Developer: How to Harness the Power of Software Developers and Win in the 21st Century