Beatriz Muñoz-Seca’s Followers (1)

Beatriz Muñoz-Seca

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Beatriz Muñoz-Seca’s books

Average rating: 4.07 · 15 ratings · 0 reviews · 10 distinct works

	How to Make Things Happen: A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy 3.67 avg rating — 3 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Service Operational Canvas: The key to making money without compromising service excellence 4.50 avg rating — 2 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The New Operational Culture: The Case of the Theatre Industry by Beatriz Muñoz-Seca, Josep Riverola really liked it 4.00 avg rating — 2 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	How to Make Things Happen: A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy really liked it 4.00 avg rating — 2 ratings — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	How to Make Things Happen: A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy it was amazing 5.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The New Operational Culture: The Case of the Theatre Industry by Beatriz Muñoz-Seca, J. Riverola really liked it 4.00 avg rating — 1 rating — published 2008 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	How to Get Things Right: A Guide to Finding and Fixing Service Delivery Problems really liked it 4.00 avg rating — 1 rating — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	El SOC: La llave para conseguir ganar dinero sin sacrificar la excelencia del servicio really liked it 4.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Service Operational Canvas: The key to making money without compromising service excellence really liked it 4.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	El SOC: La llave para conseguir ganar dinero sin sacrificar la excelencia del servicio really liked it 4.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars