Peter Franz
More books by Peter Franz…
“Nothing happens unless it is someone’s responsibility to make it happen. Nothing happens repeatedly unless it is embedded in the organization.”
― Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage
― Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage
“People in a process culture understand how the concept of an end-to-end business process provides value to clients and how their individual roles impact that value.”
― Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage
― Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage
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