Sign in with Facebook
Simon David Clatworthy’s Followers (2)
Simon David Clatworthy
|
The Experience-Centric Organization: How to Win Through Customer Experience
|
|
* Note: these are all the books on Goodreads for this author. To add more, click here.
“The experiential offering, or experiential value proposition (EVP), is the what of the service, and can be broken down into two main parts: what you want to offer and what your customers perceive as being offered.”
― The Experience-Centric Organization: How to Win Through Customer Experience
― The Experience-Centric Organization: How to Win Through Customer Experience
Is this you? Let us know. If not, help out and invite Simon to Goodreads.
