Colin Bryar
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February 2014
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Working Backwards: Insights, Stories, and Secrets from Inside Amazon:
"I had no idea that Amazon's culture was so unique and such an integral part of the company before reading this book. The authors were two early high-level Amazon execs, and they do a great job of explaining the culture and mechanisms that make Amazon"
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“The best way to fail at inventing something is by making it somebody’s part-time job.”
― Working Backwards: Insights, Stories, and Secrets from Inside Amazon
― Working Backwards: Insights, Stories, and Secrets from Inside Amazon
“When you encounter a problem, the probability you’re actually looking at the actual root cause of the problem in the initial 24 hours is pretty close to zero, because it turns out that behind every issue there’s a very interesting story.” In the end, if you stick with identifying the true root causes of variation and eliminating them, you’ll have a predictable, in-control process that you can optimize.”
― Working Backwards: Insights, Stories, and Secrets from Inside Amazon
― Working Backwards: Insights, Stories, and Secrets from Inside Amazon
“The Effects of Personal Bias and Hiring Urgency There are other types of cognitive biases that affect the hiring process. Another harmful one is personal bias, the basic human instinct to surround yourself with people who are like you. People have a natural desire to hire those with similar characteristics: educational background, professional experience, functional expertise, and similar life experiences. The middle-aged manager who holds a degree from the University of Michigan, worked at McKinsey, lives in the suburbs with a partner and kids, and plays golf will tend to be attracted to candidates with similar attributes.”
― Working Backwards: Insights, Stories, and Secrets from Inside Amazon
― Working Backwards: Insights, Stories, and Secrets from Inside Amazon



































