Gillian Tett

“Studying anthropology tends t change the way you look at the world. It leaves a distinctive chip in your brain, or lens over your eye. Your mind-set becomes instinctive: wherever you go to work, you start asking questions about how different elements of society interact, looks at the gap between rhetoric and reality, noting the concealed functions of rituals and symbols, and hunting out social silences. Anyone who has been immersed in anthropology is doomed to be an insider-outside for the rest of their life; they can never take anything entirely at face value, but are compelled to constantly ask: why?”
― Gillian Tett, The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers

“silos are fundamentally a cultural phenomenon. They arise because social groups and organizations have particular conventions about how to classify the world.”
― Gillian Tett, The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers