Jeff Horwitz

“We perpetually need something to fail—often fucking spectacularly—to drive interest in fixing it, because we reward heroes more than we reward the people who prevent a need for heroism,”
― Jeff Horwitz, Broken Code: Inside Facebook and the Fight to Expose Its Harmful Secrets

“An analysis by Gomez-Uribe’s team showed that a class of Facebook power users tended to favor edgier content, and they were more prone to extreme partisanship. They were also, hour to hour, more prolific—they liked, commented, and reshared vastly more content than the average user. These accounts were outliers, but because Facebook recommended content based on aggregate engagement signals, they had an outsized effect on recommendations. If Facebook was a democracy, it was one in which everyone could vote whenever they liked and as frequently as they wished.”
― Jeff Horwitz, Broken Code: Inside Facebook and the Fight to Expose Its Harmful Secrets