Charlie Warzel

“Every year, Gallup releases a wide-ranging study of the effects of “lack of engagement,” which it measures through a twelve-question survey asking employees to gauge their agreement with various statements, from “I know what is expected of me at work” to “At work, my opinions seem to count.” Within Gallup’s conception, “engagement” is a measurement of how much employees themselves are invested in the work but also of how much their managers and leaders are investing in them.”
― Charlie Warzel, Out of Office: The Big Problem and Bigger Promise of Working from Home

“Many employers will attempt to ignore these best practices. The most shortsighted will resist change completely, forcing employees back into the office full-time. But many others, perhaps feeling the competitive pressure, will begrudgingly allow for some remote or hybrid work. They will likely frame flexibility much as they have before: as a benevolent corporate perk or, worse yet, as an opportunity only available to those who’ve earned the privilege, suggesting that it could be revoked at any time.”
― Charlie Warzel, Out of Office: The Big Problem and Bigger Promise of Working from Home