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Alan Payne
Goodreads Author
Member Since
February 2021
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Built to Fail: The Inside Story of Blockbuster's Inevitable Bust
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published
2021
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3 editions
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* Note: these are all the books on Goodreads for this author. To add more, click here.
“Instead of relentlessly pursuing fact-based solutions, complacency dominated. The result was a wanton ignorance that left Blockbuster defenseless against anyone who better understood why people watched movies.”
― Built to Fail: The Inside Story of Blockbuster's Inevitable Bust
― Built to Fail: The Inside Story of Blockbuster's Inevitable Bust
“Reed Hastings could not have known it at the time, but when he tried to sell Netflix to Blockbuster in 2000, his company already had a doctorate degree in movie knowledge as compared to Blockbuster—which never got past the first grade. Netflix could not beat Blockbuster with money, but they easily did it with a deep understanding of their customers’ behavior. Redbox did the same.”
― Built to Fail: The Inside Story of Blockbuster's Inevitable Bust
― Built to Fail: The Inside Story of Blockbuster's Inevitable Bust
“Our company was in the middle of its best year ever because we had built on the strengths Netflix could not duplicate. Blockbuster was in the middle of its worst year ever because in its quest to be relevant again, it had consistently tried to be Netflix instead of Blockbuster. Our stores were three times more profitable than Blockbuster’s and growing. Blockbuster’s stores had entered a death spiral from which they would never recover.”
― Built to Fail: The Inside Story of Blockbuster's Inevitable Bust
― Built to Fail: The Inside Story of Blockbuster's Inevitable Bust
