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Carolyn Dewar’s Followers (18)
Carolyn Dewar
* Note: these are all the books on Goodreads for this author. To add more, click here.
“Walmart’s founder, Sam Walton, famously enshrined the company’s customer service aspiration into its “10-foot rule”: Whenever an employee is within ten feet of a customer, they’re expected to look them in the eye, smile, and ask, “How can I help you?”
― CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest *NEW YORK TIMES BESTSELLER*
― CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest *NEW YORK TIMES BESTSELLER*
“The two long helical (like a corkscrew) DNA strands are intertwined without touching one another other than being connected through nucleotide pairs that run between them—sort of like a twisted ladder, as depicted below.31”
― CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest
― CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest
“The best CEOs recognize this dynamic and, in turn, approach setting the direction of their company with a different mindset. They embrace uncertainty with a view that fortune favors the bold. They’re less a “taker” of their fate and more a “shaper”—constantly looking for and acting on opportunities that bend the curve of history. CEOs who embrace this mindset are well aware that only 10 percent of companies create 90 percent of the total economic profit (profit after subtracting the cost of capital) and that the top quintile performers deliver thirty times more economic profit than the companies in the next three quintiles combined. And here’s the kicker: The odds of moving from being an average performer to a top-quintile performer over a ten-year period are only one in twelve.”
― CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest
― CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest
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