Geary A. Rummler
Died
October 28, 2008
More books by Geary A. Rummler…
“When we try to pick out anything by itself, we find it hitched to everything else in the universe.”
― Improving Performance: How to Manage the White Space on the Organization Chart
― Improving Performance: How to Manage the White Space on the Organization Chart
“Mistakes are always paid for in casualties and troops are quick to see any blunder made by their commanders. —DWIGHT DAVID EISENHOWER”
― Improving Performance: How to Manage the White Space on the Organization Chart
― Improving Performance: How to Manage the White Space on the Organization Chart
“Design for 80 percent and build separate paths for exceptions. Eliminate or reduce the impact of low-value steps. Simplify complex steps. Combine simple steps. Work to design quality into the work, rather than inspect step outputs after the fact. Use parallel paths wherever possible. Broaden job content and empower employees. Don’t design things to the task level unless the risk of variation is unacceptable and you’re willing to invest in testing prior to implementation.”
― Improving Performance: How to Manage the White Space on the Organization Chart
― Improving Performance: How to Manage the White Space on the Organization Chart





