Paul W. Swets
More books by Paul W. Swets…
“What lies behind us and what lies before us are tiny matters compared to what lies within us.1 RALPH WALDO EMERSON”
― The Art of Talking So That People Will Listen: Getting Through to Family, Friends & Business Associates
― The Art of Talking So That People Will Listen: Getting Through to Family, Friends & Business Associates
“SUMMARY In this chapter we have focused on three ways to analyze and solve communication problems—through component, transactional, and life-space analysis. Component analysis uses a “snapshot” approach to study the speaker, the message, and the listener. Transactional analysis takes a “motion picture” review of the way communication partners respond to each other (as an Adult, Parent, or Child). Life-space analysis takes a “panoramic” view of the environment or total situation which affects the way a person”
― The Art of Talking So That People Will Listen: Getting Through to Family, Friends & Business Associates
― The Art of Talking So That People Will Listen: Getting Through to Family, Friends & Business Associates
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