Colin Shaw

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Colin Shaw

Combine Editions
Colin Shaw’s books

Average rating: 4.04 · 215 ratings · 10 reviews · 21 distinct works

	The DNA of Customer Experience: How Emotions Drive Value 3.91 avg rating — 43 ratings — published 2007 — 12 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Building Great Customer Experiences by Colin Shaw, John Ivens 3.95 avg rating — 41 ratings — published 2002 — 21 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level by Colin Shaw, Ryan Hamilton 4.14 avg rating — 28 ratings — published 2016 — 5 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Experience: Future Trends and Insights by Colin Shaw, Q. Dibeehi, S. Walden 3.86 avg rating — 28 ratings — published 2010 — 11 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Revolutionize Your Customer Experience 3.82 avg rating — 17 ratings — published 2004 — 9 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices That Ensure Success 4.80 avg rating — 5 ratings — published 2015	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Happy Employees Make Happy Customers: How Build Great Employee Engagement to Create a Great Customer Experience 4.75 avg rating — 4 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Farmwork: Men and Women on the Land 0.00 avg rating — 0 ratings — published 1988	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Deciding What We Watch: Taste, Decency and Media Ethics in the UK and the USA 0.00 avg rating — 0 ratings — published 1999 — 5 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Rethinking governance and accountability (The BBC charter review series) 0.00 avg rating — 0 ratings — published 1993	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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