Michael Barnett

“Bureaucratic categories and organizational boxes do more than simply separate relevant from irrelevant information. They also produce the social optics that policymakers and bureaucrats use to see the world. Before policymakers can act, they first must come to create a definition and understanding of the situation, and that understanding is mediated by how the institution is organized to think. ...How organizations categorize and carve up the world has a profound impact on how policymakers see the world.”
― Michael Barnett, Eyewitness to a Genocide: The United Nations and Rwanda

“I frequently detect a hint of satisfaction in the accounts that manage to excavate moral and individual responsibility from the historical debris. Perhaps it is because of the unspoken belief that changing the people will change the outcome. 'No Hitler, no Holocaust.' If only a few individuals had resolved that it was unconscionable to be a bystander, then perhaps thousands would have been saved. I suppose there is some solace in recovering a history in which altering an isolated event transforms all that follows. But personalizing the story in this way can obscure how these were not isolated individuals operating on their own but rather were people situated in an organizational and historical context that profoundly shaped how they looked upon the world, what they believed they could do, and what they wanted to do. The UN staff and diplomats in New York, in the main, were highly decent, hard-working, and honorable individuals who believed that they were acting properly when they decided not to try to put an end to genocide. It is this history that stays with me.”
― Michael Barnett