John W. Mullins

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John W. Mullins


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John Mullins is an Associate Professor of Management Practice in Entrepreneurship and Marketing at the London Business School. He earned his MBA at the Stanford Graduate School of Business and his Ph.D. at the University of Minnesota. An award-winning teacher, John brings to his teaching and research 20 years of executive experience in high-growth retailing firms including two ventures he founded and one he took public.

Since becoming a business school professor in 1992, John has published four books, numerous cases and more than 40 articles in a variety of outlets, including Harvard Business Review, the MIT Sloan Management Review, and tJohn Mullinshe Journal of Product Innovation Management. His research has won national and international
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Quotes by John W. Mullins  (?)
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“The story of Whole Foods Market provides dramatic evidence of the power of macro trends to create opportunities that savvy entrepreneurs can capitalize on. Such trends – in this case, sociocultural ones – create groups of customers having needs not served well by incumbent companies. The trend towards health and nutrition that began in the 1980s is still going strong,”
John W. Mullins, The New Business Road Test: What entrepreneurs and executives should do before launching a lean start-up

“As retail consultant and author Michael Silverstein explains, these consumers are happy to pay for upscale items that “make their hearts pound” and for which they don’t have to pay full price. Then they trade down to cheaper private labels for things like paper towels, detergent, vitamins, and other household staples. “It’s the ultimate concept in trading up and trading down,” says Silverstein. “It’s a brilliant innovation for the new luxury.”
John W. Mullins, Getting to Plan B: Breaking Through to a Better Business Model

“A dashboard—the systematic record you keep to guide and track this process—is a flexible tool for addressing your leaps of faith. It forces you to keep track of the questions you have about your venture, while keeping your assumptions (often guesses, really) in mind. It focuses your attention on the critical issues and more efficiently deploys your precious time and resources to removing the critical risks. And it provides a way to respond to the real-life data you generate.”
John W. Mullins, Getting to Plan B: Breaking Through to a Better Business Model



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