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Jan Carlzon

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Jan Carlzon

Combine Editions
Jan Carlzon’s books

Average rating: 4.03 · 829 ratings · 61 reviews · 9 distinct works • Similar authors

	Moments of Truth: How the SAS President and CEO Adapted to the New Customer-Driven Economy 4.06 avg rating — 776 ratings — published 1985 — 33 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Se människan! by Jan Carlzon, Nadia Dyberg (Contributor) 3.63 avg rating — 73 ratings — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	La piramide rovesciata: Il libro che ha capovolto l'impresa by Jan Carlzon, Patrizia Zelioli (translator) really liked it 4.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Moments of Truth = Shinjitsu no shunkan : SAS (Sukanjinabia Koku) no sabisu senryaku wa naze seikoshita ka [Japanese Edition] by Jan Carlzon, Yuji Tsutsumi (Translator) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Moments of Truth 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	NEW-A MOMENT OF TRUTH 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Moments of Truth New Strategies for Today's Customer-Driven Economy 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	MOMENTS OF TRUTH. Foreword by Tom Peters 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Moments Of Truth 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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Quotes by Jan Carlzon (?)

“Excellence doesn't mean we have to be 100% better in any one thing: it means we strive to be 1% better in 100 things.”
― Jan Carlzon

tags: excellence

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