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Bruce Loeffler

Average rating: 3.84 · 92 ratings · 14 reviews · 4 distinct works • Similar authors

	The Experience: The 5 Principles of Disney Service and Relationship Excellence by Bruce Loeffler, Brian Church 3.84 avg rating — 69 ratings — published 2015 — 8 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	One Minute Service: Keys to Providing Great Service Like Disney World 3.63 avg rating — 19 ratings — published 2009 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	One Minute Service: Keys to Providing Great Service Like Disney World it was amazing 5.00 avg rating — 3 ratings — published 2009	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	One Minute ServiceR: Keys to Providing Great Service Like Disney World really liked it 4.00 avg rating — 1 rating — published 2012	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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Quotes by Bruce Loeffler (?)

“Our research shows us that roughly 80 percent of the customer's interaction with you is based on their first impressions of you.”
― Bruce Loeffler, The Experience: The 5 Principles of Disney Service and Relationship Excellence

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