Whitney Quesenbery

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Whitney Quesenbery


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Whitney Quesenbery is a user researcher, user experience practitioner, and usability expert with a passion for clear communication. She has been in the field since 1989, helping companies from The Open University to Sage Software to the National Cancer Institute develop usable websites and applications.

She is the director of the UPA Usability in Civic Life project and has been appointed to the US Elections Assistance Commission’s guidelines development committee, where she works to ensure the usability of voting systems. She represented UPA on an Advisory Committee for the Access Board (TEITAC), working to update US accessibility regulations.

She has served as the President of UPA (Usability Professionals’ Association), Manager of the STC Us
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Average rating: 3.95 · 781 ratings · 51 reviews · 3 distinct worksSimilar authors
Storytelling for User Exper...

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3.75 avg rating — 506 ratings — published 2010 — 7 editions
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A Web for Everyone: Designi...

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4.36 avg rating — 264 ratings — published 2013 — 10 editions
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Global UX: Design and Resea...

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3.64 avg rating — 11 ratings — published 2010 — 4 editions
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Quotes by Whitney Quesenbery  (?)
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“The tech-spec story One structure for stories that prescribe is a technical specification story, which is used when preparing to turn over a user experience design for a detailed specification. A tech-spec story is not a complete technical specification, but it lays the groundwork for a design, collecting information from many sources, just as personas collect information about people into a”
Whitney Quesenbery, Storytelling for User Experience: Crafting Stories For Better Design

“There is one more reason to use stories in UX, it's simply because the power of stories allows us to see the world through a new lens. One of the hardest things to do is to understand a task, context, or experience as someone else does. But once you see a design problem from the new perspective, we are halfway home to a solution.”
Whitney Quesenbery, Storytelling for User Experience: Crafting Stories for Better Design



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