Christina Maslach
More books by Christina Maslach…
“The professional ideal of “detached concern” among medical practitioners represents this blend of closeness and distance.1 Many physicians believe it is a prerequisite for effective patient care. But, much like oil and water, detachment and concern do not mix easily.”
― Burnout: The Cost of Caring
― Burnout: The Cost of Caring
“A positive workplace culture is built upon active civility among all employees and their colleagues, in words and in deeds. Another critical aspect of a positive workplace community is the active provision of social support, with people knowing they can turn to others for advice and help when they need it, and in turn providing that needed assistance to their colleagues. Mutual respect, responsiveness, and trust are essential for these mutually supporting behaviors to take place.”
― The Burnout Challenge: Managing People’s Relationships with Their Jobs
― The Burnout Challenge: Managing People’s Relationships with Their Jobs
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