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Jeremy Hope
More books by Jeremy Hope…
“beating the competition or one’s peers is a far more powerful weapon than financial incentives. Why do people need cash incentives to fulfill their work obligations to colleagues and customers? It is recognition of effort that is important. Managers will only strive to achieve ambitious goals if they know that their ‘best efforts’ will be recognized and not punished if they fail to get all the way.”
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
“Fostering relationships across the organization is seen as the important element in creating coordinated actions. A strong commitment to a common set of values provides the framework for this process. Everyone thinks about the customer. Product”
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
“Making a fixed promise that is subject to high levels of uncertainty and then requiring people to meet that promise at all costs is like putting the performance cart before the horse. The result is likely to be the distortion of profitability over time and, in exceptional circumstances, outright fraud.”
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
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