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David Omand
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“Trustworthiness therefore comes from consistent, predictable, reliable behaviour over a long period of time demonstrating honesty, competence and reliability.”
― How Spies Think: Ten Lessons in Intelligence
― How Spies Think: Ten Lessons in Intelligence
“As a general rule, users are more likely to embrace highly targeted appeals – even if based on false information – as long as they appear to reinforce their core beliefs. This is exploitation of a form of the confirmation bias that we explored in Chapter 5. ‘It might have been true’ too easily morphs into ‘It should have been true’, and that becomes, with frequent repetition, ‘I want it to be true’, and finally ‘It is as good as true.”
― How Spies Think: Ten Lessons in Intelligence
― How Spies Think: Ten Lessons in Intelligence
“Strategic notice enables us to anticipate. Governments had strategic notice of possible coronavirus pandemics – the COVID-19 outbreak should not have caught us unprepared.”
― How Spies Think: Ten Lessons in Intelligence
― How Spies Think: Ten Lessons in Intelligence
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