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Steve Towers
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10 distinct works
Customer Expectation Management: Success Without Exception
by
Terry Schurter
,
Steve Towers
4.33 avg rating — 6 ratings
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DARE!: Behind The Scenes Of The Best Business Transformation Project In The World.
by
Philippe Roger Louis Guitard
,
Jorj-Mădălin Mihailovici
,
Irina Munteanu
2.75 avg rating — 4 ratings
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OUTSIDE-IN. THE SECRET OF THE 21st CENTURY LEADING COMPANIES
2.67 avg rating — 3 ratings
— published 2010 —
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Thrive!: How to Succeed in the Age of the Customer
by
Steve Towers
,
Mark McGregor
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— published 2006
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The Process Tactics Playbook
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— published 2015
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Business Process Re-engineering
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[Outside-In. the Secret of the 21st Century Leading Companies] [Author: Towers, Steve] [June, 2010]
by
Steve Towers
,
Unknown Author
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Everyone Loves Great CX: Your Customer Experience playbook
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Customer Expectation Management: Success Without Exception by Terry Schurter (30-Sep-2006) Paperback
by
Terry Schurter
,
Steve Towers
,
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