George J. Thompson
Died
June 07, 2011
More books by George J. Thompson…
“Principle number one: Let the person say what he wants as long as he does what you say. I even tell cops that. I say, “Let them chip at you as long as they’re cooperating with you. What do you care what they say? Your attitude should be ‘Say what you want, but do as I say!’” The only time this would not work is when the words the citizen uses serve only to inflate him with adrenaline, making him or his companions more of a problem. The officer has to carefully watch a person’s body language to see when he might explode from his own initiative. It’s important to intervene before these situations get out of hand.”
― Verbal Judo: The Gentle Art of Persuasion
― Verbal Judo: The Gentle Art of Persuasion
“I want to teach you to express hostile feelings without humiliating or destroying others in the process.”
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“Never react to what people say. React to what they mean. Just remember: People hardly ever say what they mean.”
― Verbal Judo: The Gentle Art of Persuasion
― Verbal Judo: The Gentle Art of Persuasion
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