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David H. Maister

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David H. Maister


Born
in The United Kingdom
July 21, 1947

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David H. Maister is a renowned management thinker, author, and former Harvard Business School professor, widely regarded as a leading authority on professional service firms. Educated in mathematics, economics, statistics, operations research, and business, he began his career in academia, teaching and researching logistics, transportation, and operations management in Canada and at Harvard. He later left academic life to work full time as a consultant, advising professional organizations around the world. Maister is best known for influential books such as Managing the Professional Service Firm and The Trusted Advisor, co written with Charles H. Green and Robert M. Galford, which reshaped thinking around trust, leadership, and client rel ...more

Average rating: 3.89 · 7,513 ratings · 472 reviews · 14 distinct worksSimilar authors
The Trusted Advisor

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3.81 avg rating — 4,934 ratings61 editions
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Managing The Professional S...

4.15 avg rating — 1,517 ratings — published 1993 — 20 editions
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True Professionalism: The C...

3.92 avg rating — 522 ratings — published 1997 — 18 editions
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Strategy and the Fat Smoker...

3.89 avg rating — 258 ratings — published 2008 — 7 editions
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First Among Equals: How to ...

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3.83 avg rating — 221 ratings — published 2002 — 16 editions
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Practice What You Preach: W...

4.09 avg rating — 76 ratings — published 2001 — 13 editions
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7 Habits of highly effectiv...

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it was amazing 5.00 avg rating — 2 ratings2 editions
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Management of owner-operato...

it was amazing 5.00 avg rating — 1 rating — published 1980
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Trusted advisor, drive, lif...

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it was amazing 5.00 avg rating — 1 rating
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7 Habits of highly effectiv...

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it was amazing 5.00 avg rating — 1 rating
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More books by David H. Maister…
Quotes by David H. Maister  (?)
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“It is important to note that while goods are consumed, services are experienced.”
David H. Maister, Managing The Professional Service Firm

“In early Greek society, particularly in Athens, democracy meant the equivalent of a permanent town meeting—all decisions of consequence were made in public assembly. As many professional service firms have rediscovered, this view of democracy tends to result in much wasting of time, slowness of response, and extreme conservatism in action.”
David H. Maister, Managing The Professional Service Firm

“There is an old saying, “It is amazing what you can achieve if you are not wedded to who gets the credit.” The”
David H. Maister, The Trusted Advisor: 20th Anniversary Edition



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