Michael D. Johnson
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Human Biology: Concepts and Current Issues (5th Edition)
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published
2000
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98 editions
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
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published
2000
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9 editions
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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
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published
2003
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10 editions
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Laboratory Manual for Human Biology: Concepts and Current Issues
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published
2009
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8 editions
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Customer Orientation and Market Action
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published
1997
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5 editions
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Study Guide for Human Biology: Concepts and Current Issues
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published
2008
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3 editions
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Study Guide for Human Biology: Concepts and Current Issues
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published
2002
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5 editions
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Customer Retention in the Automotive Industry: Quality, Satisfaction and Loyalty
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published
1997
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4 editions
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W.A.G.E.S: Working at Gaining Employment Skills
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published
2006
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Gluten Free Day One: A Transition Guide
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