Daniel Stedman Jones

“According to Mises, the problem was not that managers might be corrupt or criminally negligent but rather that “every service can be improved by increasing expenditures.”60 A good public sector manager would therefore fight for more funds and resources. The only way to limit the discretion of such a manager was through rules and regulations: The management is under the necessity of abiding by a code of instructions; this alone matters. The manager is not answerable if his actions are correct from the point of view of this code. His main task cannot be efficiency as such, but efficiency within the limits of subservience to the regulations.”
― Daniel Stedman Jones, Masters of the Universe: Hayek, Friedman, and the Birth of Neoliberal Politics - Updated Edition